Frequently Asked Questions

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FAQ for Energy Support

Energy Support

Any issue related to energy support schemes, find out more about it here.

FAQ for Energy Prices

Energy Prices

If your having issues with energy prices, we might be able to help you.

FAQ for Services

Services

Got a question about the services we offer? Find your answers here

FAQ for Suppliers

Suppliers

See if we can help you with any supplier issues here.

FAQ for Accounts

Accounts

Got a question about your Resolve energy portal? Find your answers here.

FAQ for Energy Contracts

Energy Contracts

Find out everything you need to know about your energy contracts.

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Recent News

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The hidden impact of energy costs on schools

Schools are finding it increasingly difficult to balance their budgets. New research shows that 76% of primary schools and 94% of high schools will not be able to meet their costs next year. There is a multitude of issues that are making it extremely difficult for schools to maximise costs to ensure that students are getting quality education. Some problems schools...

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Wholesale energy market – business update

As the domestic energy price cap is set to rise this April, we can expect commercial energy prices to follow suit. This essentially means that you could see higher renewal prices for energy during the spring-summer months this year. This is mainly due to a rise in wholesale prices across the global market and the UK’s reliance on expensive fossil fuels. Wholesale...

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MPAN guide for UK businesses

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